Last Updated: January 2026

EP789 Terms and Conditions – Rules for Pakistani Players

These Terms and Conditions govern your use of the EP789 platform. By creating an account or placing a wager, you confirm that you have read and agree to everything set out below. Please take the time to go through this document properly before you start playing.


Key Rules at a Glance

What Every EP789 Player Should Know Upfront

Before getting into the full detail, here are the six most important points that affect your day-to-day experience on the platform.

18+ Only — No Exceptions

EP789 is strictly an adults-only platform. You must be at least 18 years of age to register, deposit or wager on any game. Age verification may be requested at any point. Accounts found to belong to underage users will be closed immediately.

One Account Per Person

Each player is permitted to hold one account on EP789. Duplicate accounts created to claim multiple welcome bonuses or to bypass account restrictions will be closed without notice. Both accounts may be permanently banned and any associated balances forfeited.

Bonus Terms Apply

All bonuses at EP789 carry wagering requirements, game restrictions and time limits. Bonus funds cannot be withdrawn directly — only winnings generated after meeting the stated wagering requirement are eligible for withdrawal. Full details are in Section 6 below.

PKR Wallet — Accurate Information Required

All balances are held in PKR. Withdrawals are processed to the same payment method used for the deposit — JazzCash, Easypaisa, Raast or bank transfer. Account details must be accurate and belong to the registered account holder. Third-party payments are not accepted.

Fair Play — No Abuse of System

Exploiting software bugs, using automated betting scripts, coordinating with other players to manipulate game outcomes, or any other form of systematic abuse will result in permanent account closure and forfeiture of all balances pending or otherwise.

Account Security Is Your Responsibility

You are responsible for keeping your login credentials private. EP789 will not be liable for losses resulting from unauthorised access caused by your failure to secure your password. Use a unique password and do not share your account details with anyone.


1. Acceptance of Terms

By accessing the EP789 website, downloading the EP789 mobile app, registering an account or placing any real-money wager, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and EP789.

If you do not agree with any part of these terms, you must not use the platform. Continued use of EP789 following any update to these terms constitutes acceptance of the revised version. We recommend checking this page periodically as changes may be made without direct notification to individual accounts.

These Terms and Conditions should be read alongside the Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement governing your use of EP789.

2. Eligibility

To use EP789, you must meet all of the following requirements at the time of registration and at all times while your account is active:

  • You must be at least 18 years of age.
  • You must be using the platform on your own behalf and not on behalf of any third party.
  • You must not be a current employee, contractor or immediate family member of an EP789 employee.
  • You must not be accessing the platform from a jurisdiction where online gaming is prohibited by applicable law.
  • You must not have a previously closed or suspended EP789 account.

EP789 reserves the right to request proof of age, identity or address at any point. Where documents are requested, your account may be restricted from withdrawals until verification is complete. Accepted documents include a valid CNIC, passport, or other government-issued identification.

Important: It is your responsibility to determine whether online gaming is lawful in your location before using this platform. EP789 does not provide legal advice on this matter.

3. Account Registration

You may register one account on EP789. During registration, you are required to provide accurate, complete and current information including your full name, date of birth, contact number and preferred payment method details. Providing false information at registration is grounds for immediate account termination.

You are responsible for maintaining the confidentiality of your username and password. EP789 will treat any activity carried out through your account as having been authorised by you unless you have notified us of a security breach through our support channel.

EP789 reserves the right to refuse registration or close an existing account without providing a specific reason. In such cases, any genuine real-money balance (excluding bonus funds and associated winnings under investigation) will be returned to the registered payment method on file.

Multiple accounts registered under the same name, mobile number, CNIC, device or IP address will be treated as duplicate accounts. The additional accounts will be closed and any bonus claims made through them will be voided.

4. Deposits & Withdrawals

All transactions on EP789 are processed in Pakistani Rupees (PKR). EP789 supports the following payment methods for both deposits and withdrawals: JazzCash, Easypaisa, Raast bank-to-bank transfers, standard bank transfer and debit cards. Mobile wallet options including JazzCash and Easypaisa are the fastest methods for most Pakistani players.

Minimum and maximum deposit limits are displayed in the cashier section of your account and are subject to change. Deposits are credited to your PKR wallet as soon as the payment is confirmed by the relevant payment network — this is typically instant for JazzCash and Easypaisa.

Withdrawal requests are processed to the same method used for the most recent deposit. EP789 applies a know-your-customer review process before the first withdrawal is processed. This may involve submitting a copy of your CNIC or a screenshot of your JazzCash or Easypaisa account showing your registered name.

  • Withdrawals from Bronze and Silver VIP tier accounts are processed within standard business hours.
  • Gold tier members receive priority withdrawal processing.
  • Platinum tier members receive same-day withdrawal processing on most requests.
  • Diamond tier members receive instant PKR withdrawals to JazzCash or Easypaisa.
Not Permitted: Third-party payments — where the sender name on the JazzCash or Easypaisa transfer does not match the registered account name — will be declined and returned. Accounts found to be receiving funds from unrelated sources may be suspended pending investigation.

5. Game Rules & Fair Play

EP789 offers slots, live casino, bingo, crash games and other real-money gaming products. Each game has its own set of rules which are accessible from within the game interface. By participating in any game, you confirm that you understand the relevant rules and accept the stated return-to-player (RTP) percentages and house edge conditions.

The following activities are strictly prohibited on EP789:

  • Using automated software, bots or scripts to place bets or interact with games.
  • Exploiting technical errors, bugs or software faults for financial gain. Any winnings generated through a known or suspected fault must be reported immediately.
  • Colluding with other players at live casino tables to gain an unfair advantage.
  • Using a VPN, proxy or other tool to misrepresent your location or identity.
  • Any form of money laundering, fraudulent chargebacks or abuse of the payment system.

EP789 reserves the right to void bets and withhold winnings where there is reasonable evidence of any prohibited activity. Accounts involved in such activity will be permanently closed. EP789's decisions on fair play matters are final.

If you believe a game has malfunctioned or produced an incorrect result, please contact support immediately through the live chat in the app or on the website. Do not attempt to continue playing on a game you believe is faulty.

6. Bonuses & Promotions

EP789 offers a range of bonuses and promotions including welcome bonuses, deposit match offers, free spins, cashback rewards and cricket season specials tied to PSL and T20 international fixtures. All promotions are subject to individual terms published on the Promotions page at the time of the offer.

The following general bonus conditions apply to all EP789 promotions unless a specific promotion explicitly states otherwise:

  • Bonuses carry a wagering requirement which must be completed before any withdrawal of bonus-related winnings is permitted. The wagering requirement multiplier and eligible games are stated on each individual promotion.
  • Bonus funds cannot be withdrawn directly. Only the cash winnings generated after fulfilling the wagering requirement are withdrawable.
  • Each promotion is available once per player, household, device and IP address unless explicitly stated as a recurring offer.
  • Bonuses have an expiry period. Any bonus not used or wagered through within the stated expiry window will be removed from your account automatically.
  • EP789 reserves the right to modify, pause or cancel any promotion at any time. Where a promotion is cancelled mid-way, any bonus already credited will remain active under its existing terms until expiry.
  • Attempting to claim a bonus through the use of multiple accounts, false information or a prohibited payment method will result in the bonus being voided and the account being reviewed.
Note: Making a withdrawal request before completing the wagering requirement attached to an active bonus will result in the bonus and any associated winnings being forfeited. Check your bonus status in the account section before requesting a withdrawal.

7. VIP Programme

The EP789 VIP programme has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Tier progression is based on real-money wagering activity. Points accumulate automatically with every eligible bet placed across slots, live casino, bingo and other real-money games.

VIP benefits include weekly PKR cashback, priority withdrawal processing, higher deposit and withdrawal limits, dedicated account management at Diamond tier and exclusive access to cricket match-day bonuses during PSL season and T20 international series.

  • VIP tier status is reviewed on a rolling basis. Failure to maintain minimum wagering thresholds within a review period may result in a tier downgrade.
  • VIP cashback is credited to your PKR wallet and is subject to a minimum wagering requirement before withdrawal, as stated in the VIP programme terms on the VIP page.
  • VIP benefits are non-transferable and apply exclusively to the registered account holder.
  • EP789 reserves the right to modify the VIP programme structure, tier thresholds and associated benefits at any time with reasonable notice.

8. Responsible Gaming

EP789 is committed to providing a safe gaming environment for adults. Gaming on EP789 is intended as a form of entertainment, not a reliable source of income. If you feel that your gaming habits are becoming difficult to manage, we strongly encourage you to use the tools available within your account settings.

The following responsible gaming tools are available to all EP789 account holders at no cost and without restriction:

  • Deposit Limits: Set daily, weekly or monthly PKR deposit caps directly from the cashier section.
  • Session Reminders: Set a time limit for your gaming session. The platform will notify you when your session time is up.
  • Cooling-Off Period: Take a temporary break from the platform for a period of your choosing. During a cooling-off, you cannot deposit or wager.
  • Self-Exclusion: Permanently close your account. Self-exclusion requests are irreversible for the minimum exclusion period selected.

For more detailed guidance on managing your gaming habits, setting personal budgets and recognising early signs of problem gambling, please visit our Responsible Gaming page.

EP789 does not permit underage gaming under any circumstances. If you are aware of a minor attempting to use this platform, please contact support immediately through the live chat channel.

9. Privacy & Data

EP789 collects and processes personal information including your name, CNIC details, contact number, device information and transaction history for the purposes of operating your account, processing payments and complying with anti-fraud and know-your-customer procedures.

Your personal data is not sold to third parties. It may be shared with payment processors such as JazzCash and Easypaisa networks to facilitate transactions, or with fraud prevention services for account security purposes. Full details of how your data is collected, stored and used are available in the Privacy Policy.

By registering an EP789 account, you consent to receiving platform-related communications including promotional offers, bonus alerts and cricket season notifications via your registered contact number or email address. You may opt out of marketing communications at any time through your account settings.

10. Platform Availability

EP789 aims to maintain continuous availability of the website and mobile app. However, there may be periods of scheduled maintenance, unplanned downtime or service interruptions outside of our control — including those caused by third-party infrastructure, Pakistani mobile networks or payment provider issues.

EP789 will not be liable for any losses — financial or otherwise — resulting from platform unavailability, connection interruptions during an active game session or payment processing delays caused by third-party systems such as JazzCash, Easypaisa or Raast.

Where a game session is interrupted by a genuine technical fault on EP789's side, the affected wager will be voided and the stake returned to your PKR wallet. Contact support with the relevant game details and timestamp if you believe this has occurred.

11. Intellectual Property

All content on the EP789 platform — including the website design, logo, game interfaces, promotional graphics, text, software and any other materials — is the property of EP789 or its licensed content providers. No part of the platform may be copied, reproduced, distributed or used for commercial purposes without prior written consent.

Game content is provided under licence from the respective game developers and studios. EP789 does not own the underlying game software and any disputes relating to game functionality should be raised with EP789 support, who will escalate to the relevant provider where appropriate.

12. Amendments to These Terms

EP789 reserves the right to update these Terms and Conditions at any time. When changes are made, the updated document will be published on this page with a revised effective date. Material changes that significantly affect player rights or obligations will be communicated via a notice on the platform or through your registered contact details where practical.

Your continued use of EP789 after the publication of revised terms constitutes your acceptance of those changes. If you disagree with an amendment, you should stop using the platform and contact support to discuss your account closure.

13. Contact & Support

If you have any questions about these Terms and Conditions, need clarification on a specific rule, or want to raise a complaint about platform conduct, our support team is available 24 hours a day, seven days a week through the live chat feature in the EP789 app and on the website.

For account-specific queries — including withdrawal status, bonus terms, VIP tier questions and responsible gaming requests — live chat is the fastest channel. Our support agents are familiar with JazzCash and Easypaisa payment flows and can assist with most queries in a single session.

You can also reach us at the email address displayed in the footer of this page. Email responses may take longer than live chat during peak periods, particularly around PSL match days and major T20 international fixtures when query volumes are higher than usual.

For the fastest response, use the live chat button available at the bottom right of the EP789 website or in the app navigation. Live chat is available in English and handles account, payment and technical queries around the clock.

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