Safe Play First

EP789 Responsible Gaming – Play Safe, Stay in Control

Gaming on EP789 is meant to be fun — a bit of excitement during a PSL match, a few spins after work, a quick bingo session on the weekend. It should never become a financial burden or cause stress in your daily life. This page explains the tools available to help you keep it that way.

18+
Minimum Age to Play
4
Free Self-Management Tools
24/7
Support Available
PKR
Set Limits in Local Currency

Our Approach

Gaming Should Be Entertainment, Not a Financial Strategy

At EP789, we have always been clear about one thing: our platform is a form of adult entertainment. Like watching a cricket match at the stadium or playing a game with friends, gaming on EP789 should be something you enjoy within a budget you are comfortable with — not something you rely on to pay bills or recover from financial difficulty.

The reality of online gaming is straightforward. The house edge means that over a long enough period, the platform will always retain a portion of total wagers. Winning sessions happen and can be significant, but chasing losses or treating gaming as an income source is a path that leads to real problems. We want our players to understand this honestly before they deposit a single rupee.

Pakistan has a strong tradition of entertainment — cricket fever during PSL season, social card games, fantasy leagues — and EP789 fits into that tradition as a digital entertainment product. Our responsible gaming programme exists to make sure it stays in that category for every player on our platform.

All of the tools described on this page are completely free to use. There are no charges, no waiting periods and no penalties for setting conservative limits. In fact, we actively encourage new players to set deposit limits during registration before they play their first game.

Important: EP789 is strictly an 18+ platform. Age verification through CNIC submission is required before withdrawals are processed. If you are a parent concerned about underage access to gaming platforms, please contact our support team immediately via live chat.
Quick Principles for Safe Play
1
Set a monthly PKR budget before you play

Decide in advance the maximum amount in PKR you are willing to spend in a month. Treat this the same way you treat entertainment spending — cinema tickets, eating out — money you are comfortable not getting back.

2
Never chase losses

If you have had a losing session, take a break. Depositing more to recover losses is the most common way casual gaming turns into a problem. Accept the result and come back another day.

3
Use session time reminders

It is easy to lose track of time when you are in the middle of a game. Set a session reminder from your account settings so you get a notification when your planned gaming time is up.

4
Gaming and alcohol or stress do not mix well

Avoid making deposit or wager decisions when you are emotionally charged, stressed about other things or under the influence. These states often lead to decisions you would not normally make.


Free to Use

EP789 Responsible Gaming Tools

All four tools below are built directly into your EP789 account. No forms to fill, no waiting for approval — you can activate any of these from your account settings at any time.

Deposit Limits

Set a daily, weekly or monthly PKR cap on how much you can deposit. Once your chosen limit is reached, the platform will decline any further deposits until the period resets. You can lower your limit instantly; raising it requires a 24-hour cooling period.

Session Time Reminders

Set a time limit for your gaming session — 30 minutes, one hour or any interval you prefer. When your session time is up, EP789 will display a notification reminding you to take a break. You stay in full control of whether to stop or continue.

Cooling-Off Period

Take a temporary break from EP789 for 24 hours, 7 days or 30 days. During a cooling-off period you cannot log in, deposit or place wagers. The break activates immediately and cannot be cancelled early. Any pending withdrawals are still processed normally.

Self-Exclusion

Permanently close your EP789 account for a minimum exclusion period of six months, one year, three years or indefinitely. Self-exclusion requests are processed within 24 hours and cannot be reversed during the selected period. Contact support via live chat to activate.

How to Access: Log into your EP789 account, go to Account Settings and select the Responsible Gaming section. All four tools are listed there with simple on/off controls. If you need help navigating the settings, our 24/7 live chat support can guide you through the process in a few minutes.

Know the Signs

When Gaming Stops Being Fun

Most people who play on EP789 keep it casual — a few games here and there, within a budget they are comfortable with. But for a small number of players, what starts as entertainment can gradually shift into something more difficult to manage. Recognising the early signs is the most important step.

The list below is not a clinical diagnosis tool. It is simply a set of honest questions to ask yourself. If you find yourself nodding at several of these points, it might be a good time to use one of the free tools described above or speak to someone you trust about how gaming fits into your routine.

If any of these signs feel familiar, the responsible gaming tools on your account are a good first step. There is no shame in using them — they are there for exactly this reason.
  • You spend more time or money gaming than you originally planned, regularly.
  • You find yourself depositing again shortly after a loss to try to win the money back.
  • You feel irritable, anxious or restless when you are not able to play.
  • Gaming is taking time away from work, studies, family or other commitments you care about.
  • You have used money earmarked for household expenses, rent or bills to fund gaming.
  • You have borrowed money — from family, friends or any other source — specifically to play.
  • You keep your gaming activity hidden from people close to you.
  • You tell yourself you will stop after the next win but keep playing regardless of the result.

Budget Smart

Setting a Realistic PKR Gaming Budget

A realistic budget is the single most effective responsible gaming tool there is. The table below shows a simple framework for thinking about gaming spend as a percentage of monthly disposable income.

Monthly Disposable Income Suggested Max Gaming Budget (5%) Daily Equivalent Approach
PKR 20,000 PKR 1,000 / month ~PKR 33 / day Set a PKR 1,000 monthly deposit limit. Play low-stake bingo or slot games only.
PKR 40,000 PKR 2,000 / month ~PKR 67 / day Set a PKR 500 weekly deposit limit. Use session reminders to stick to 30-minute sessions.
PKR 80,000 PKR 4,000 / month ~PKR 133 / day Set a PKR 1,000 weekly deposit limit. Explore VIP perks but keep limits active.
PKR 150,000+ PKR 7,500 / month ~PKR 250 / day Set a monthly deposit limit. Review actual spend vs limit once per month and adjust.
The 5% guideline: Many financial advisors suggest spending no more than 5% of disposable income on all forms of entertainment. These figures are suggestions only — your own comfortable limit may be lower, and that is perfectly fine. The key is deciding your limit before you play, not after.

Parents & Guardians

Protecting Young People from Online Gaming

EP789 requires all players to be at least 18 years old. Age verification through CNIC submission is a mandatory step before any withdrawal is approved. We do not knowingly allow minors to maintain active accounts on our platform.

If you are a parent or guardian and you are concerned that a young person in your household may be accessing EP789 or similar online gaming platforms, here are some practical steps you can take:

1
Use device parental controls

Both Android and iOS have built-in parental control features that allow you to restrict app downloads, set screen time limits and block access to specific websites. These can be configured in your device settings under Family or Parental Controls.

2
Talk openly about online gaming

An honest conversation about what online gaming platforms are, how they work and why they are designed for adults is often more effective than restrictions alone. Most young people respond well to being treated as capable of understanding the reasoning.

3
Contact EP789 support immediately

If you believe a minor has registered an account on EP789 using your payment details or their own information, contact our live chat support team straight away. We will investigate and close the account, and any funds will be returned to the originating payment method.

Self-Assessment

Are You Gaming Responsibly?

Take a moment to honestly review your gaming habits using the questions below. There are no right or wrong answers here — this is purely for your own reflection.

Do you always know exactly how much you have deposited this month?

Is your gaming spend genuinely coming from money you can afford to lose?

Can you walk away from a losing session without depositing again?

Does gaming fit comfortably around your work, studies and family time?

Do the people close to you know you play and are they comfortable with it?

Would you be comfortable showing your transaction history to a family member?

If you answered yes to all six questions, you are in a healthy place with your gaming. If any questions gave you pause, consider activating a deposit limit or taking a short break — both are available instantly from your account settings.

Common Questions

Responsible Gaming FAQ

Answers to the questions our support team hears most often about safe play, account limits and self-exclusion on EP789.

Yes. After registering your EP789 account and before you make any deposit, you can go to Account Settings and set a daily, weekly or monthly PKR deposit limit. We actively encourage new players to do this during the onboarding process. The limit will apply from the moment you save it.

A cooling-off period activates immediately the moment you confirm it in your account settings. You will be logged out automatically and will not be able to log back in for the duration of the selected period — 24 hours, 7 days or 30 days. Any withdrawal request already submitted before the cooling-off period will continue to be processed normally.

If you self-exclude with a positive balance remaining in your account, our support team will process a withdrawal of your full available balance to your registered JazzCash, Easypaisa or bank account. You do not lose your balance when you self-exclude. The withdrawal is typically processed within 3–5 business days of the exclusion being applied.

Lowering a deposit limit takes effect instantly. Raising a limit — or removing one entirely — requires a mandatory 24-hour waiting period before the change becomes active. This cooling period is intentional and is designed to protect you from making impulsive decisions in the heat of the moment during a gaming session.

If you have genuine reason to believe a family member is struggling with gaming habits related to their EP789 account, contact our live chat support team. With sufficient account information we may be able to flag the account for a responsible gaming review or initiate a self-exclusion on request. We handle all such requests with full confidentiality and without judgment.

Yes. EP789 monitors accounts for patterns that may suggest a player is at risk — such as frequent late-night sessions, rapid re-deposits after losses or significantly increased wager sizes. If our system flags an account, our responsible gaming team may reach out via your registered contact number or in-app notification with information about the tools available to you. These messages are never promotional in nature.

Play With Confidence

Ready to Play on EP789?
Start With a Budget, Keep It Fun

Join thousands of Pakistani players enjoying slots, live casino and bingo responsibly. Set your PKR deposit limit before your first game and keep the entertainment exactly where it belongs — in its proper place.

EP789 is an 18+ platform. Please play responsibly and within your means.